Terms & Conditions
The terms that govern use of Bharat Crew's platform — a multi-service marketplace connecting customers with verified professionals, vendors and business partners across India.
Introduction
These Terms govern the use of Bharat Crew's platform and services. Bharat Crew is a multi-service marketplace connecting customers with verified professionals, vendors and business partners across India.
Services
Bharat Crew may facilitate bookings for home services, facility management, corporate staffing, event management, travel, hotel bookings, digital services and other approved categories.
Bharat Crew acts as a technology platform unless expressly stated otherwise.
Eligibility
Users must be at least 18 years old and provide accurate registration information.
Accounts
Users are responsible for maintaining account confidentiality and all activities under their account.
Bookings
Bookings are subject to availability. Bharat Crew may assign or substitute qualified professionals where necessary.
Payments
Prices displayed include applicable charges unless otherwise stated. GST and additional approved costs may apply.
Refunds are governed by the Refund Policy.
Customer Responsibilities
Customers must provide a safe work environment, accurate service details and treat professionals respectfully.
Partner Responsibilities
Partners must maintain valid KYC, required licences, professional conduct, punctuality and service quality.
Cancellation
Cancellation charges may apply depending on timing and service category.
Liability
Bharat Crew facilitates bookings and coordinates services. Liability is limited to the extent permitted by applicable law and the specific contractual arrangements.
Privacy
Personal information is handled according to Bharat Crew's Privacy Policy.
Governing Law
These Terms are governed by the laws of India. Disputes shall be resolved through negotiation and, where applicable, arbitration or courts of competent jurisdiction.
This document is a draft (v1.0) and does not yet reflect a finalised, legally reviewed set of terms. Refer to Bharat Crew's Privacy Policy and Refund Policy for related terms referenced above.