BharatCrew Logo
InternalBlueprint

Business Policy Blueprint

How Bharat Crew is structured as a multi-service marketplace — business model, service categories, onboarding and the policies that hold it together.

01

Executive Summary

Bharat Crew is envisioned as a multi-service marketplace connecting customers with verified professionals, vendors, agencies and corporate service providers across India.

Unlike single-category platforms, Bharat Crew supports workforce, facility management, travel, events and business services.

02

Business Model

Acts as a technology platform facilitating bookings, payments and quality management.

Service delivery remains the responsibility of independent partners unless otherwise specified.

03

Service Categories

Event ManagementTravelHotel BookingHousekeepingSecurityElectricianPlumbingCarpentryAC RepairPaintingFacility ManagementCorporate StaffingDriversDelivery StaffDigital MarketingWebsite DevelopmentPrintingFuture approved services
04

Registration

Separate onboarding for Customers, Professionals, Vendors, Corporate Clients and Franchise Partners with KYC and verification.

05

Policies

Transparent pricingBooking confirmationCancellation / reschedulingGST invoicingRefund handlingRatingsPartner code of conductAnti-fraudPrivacyIPDispute resolutionGrievance redressalCompliance with Indian law
06

Strategic Difference

Urban Company focuses primarily on home services. Bharat Crew should position itself as an integrated workforce and services ecosystem for both B2B and B2C customers with scalable service categories.

07

Note

This document is an original business policy blueprint inspired by common marketplace practices and is not a copy of any third-party terms. It should be reviewed by legal counsel before implementation.

Internal blueprint document — not published legal terms. Pending review by legal counsel before any public-facing policy is finalised from it.